Terms and conditions of sale
These conditions of sale are concluded on the one hand by the company RAVAOMARIA, registered with the Registre du Commerce et des Sociétés d'EVRY hereinafter referred to as "madavertehelyoa.com" and managing the madavertehelyoa.com website and, on the other hand, by any individual or legal entity wishing to make a purchase via the madavertehelyoa.com website hereinafter referred to as "the buyer" or "the customer".
Article 1. Subject
These conditions of sale are intended to define the contractual relationship between madavertehelyoa.com and the buyer and the conditions applicable to all purchases made through the madavertehelyoa.com website. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale which the buyer acknowledges having read prior to ordering. Prior to any transaction, the purchaser declares that he/she has full legal capacity, enabling him/her to commit to these general conditions of sale. The company madavertehelyoa.com reserves the right to modify these terms and conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its website. As a result, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those shown on the madavertehelyoa.com website, while stocks last. The company madavertehelyoa.com reserves the right to modify the range of products at any time. Each product is presented on the website in the form of a description of its main technical characteristics (capacity, use, composition, etc.). The photographs are as accurate as possible but are not binding on the Seller.
If a product is unavailable after the order has been confirmed (due to a stock error or other reason), the buyer will be informed by e-mail. Two options will then be offered:
- Reimbursement of missing products by bank transfer.
- Or the replacement of unavailable items by products of its choice, of equivalent value.
The customer's order will be put on hold until their choice has been confirmed.
Article 3. Fares
The prices shown on the product sheets in the internet catalogue are in Euros (€) with VAT not applicable (in accordance with art. 293 B of the CGI) on the day the order is placed. Any change in the application and rate of VAT may be reflected in the price of the products. The company madavertehelyoa.com reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalogue on the day of the order will be the only price applicable to the purchaser. The prices indicated do not include delivery costs, which are invoiced in addition to the price of the products purchased, depending on the total amount of the order. In metropolitan France, for any order equal to or greater than 49 Euros, delivery is free. The company madavertehelyoa.com reserves the right to modify these shipping costs at any time depending on new pricing from its partners, it being understood, however, that the price indicated on the day of the order will be the only price applicable to the buyer.
Article 4. Order and payment terms
Before placing an order, the buyer must enter his/her personal information (surname, first name, e-mail address, telephone number, delivery address). The company madavertehelyoa.com offers the buyer the option of ordering and paying for its products in several stages, with 2 payment options to choose from:
- Credit card
- Apple Pay / Google Pay.
Article 5. Reservation of ownership
The company madavertehelyoa.com retains full and complete ownership of the products sold until full payment has been received, in principal, costs and taxes included.
Article 6. Withdrawal
In accordance with article L121-20 of the French Consumer Code, the buyer has a period of fourteen working days from delivery of their order to exercise their right of withdrawal and return the product to the seller for exchange or reimbursement without penalty, with the exception of the cost of returning the product.
Madavertehelyoa.com accepts returns if the items have not been used, modified or handled in any other way. Items must be returned in their original, unopened packaging.
Items may not be returned to madavertehelyoa.com without the prior written consent of madavertehelyoa.com and are subject to return shipping charges.
Subject to the conditions set out above, madavertehelyoa.com will refund the price of the products returned within 14 days of receiving your request for return.
Article 7. Dispatch and delivery
Madavertehelyoa.com endeavours to dispatch your order within 48 working hours from Monday to Friday.
Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area. Delivery times are given only as an indication; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer reimbursed. The company madavertehelyoa.com may provide the purchaser with the tracking number of his/her parcel by e-mail. The risks associated with transport are the responsibility of the buyer from the time the items leave the premises of the company madavertehelyoa.com. The buyer is required to verify in the presence of the employee of the Post Office or the deliveryman, the condition of the packaging of the goods and its contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
In the event of delivery outside mainland France, the purchaser is responsible, as the importer, for paying all customs duties, taxes or other charges imposed on arrival of the goods.
Transport and delivery costs depend on the geographical area and order value.
Article 8. Guarantee
All products supplied by the company madavertehelyoa.com benefit from the legal guarantee provided by Articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the company madavertehelyoa.com which will take it back, exchange it or refund it.
Article 9. Liability
The company madavertehelyoa.com, in the process of distance selling, is only bound by an obligation of means. It may not be held liable for any damage resulting from the use of the Internet network, such as loss of data, intrusion, virus, service interruption or other involuntary problems.
Article 10. Intellectual property rights
All elements of the madavertehelyoa.com website are and remain the exclusive intellectual property of the madavertehelyoa.com company. No one is authorised to reproduce, exploit or use for any purpose whatsoever, even partially, elements of the site, whether in the form of photos, logos, visuals or text.
Article 11. Personal data
The company madavertehelyoa.com undertakes to preserve the confidentiality of information provided by the purchaser, which he/she may be required to transmit in order to use certain services. All information concerning the purchaser is subject to the provisions of Law No. 78-17 of 6 January 1978. Internet users therefore have the right to access, modify and delete information concerning them. They may request this at any time by e-mail to the following address: vn.madavertehelyoa@gmail.com.
Article 12. Disputes - Consumer mediation
In the event of a dispute between the Customer and the company, they shall endeavour to resolve it amicably (the Customer shall send a written complaint to the professional at the e-mail address vn.madavertehelyoa@gmail.com).
In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the consumer Customer within the meaning of article L.133-4 of the French Consumer Code has the possibility of referring the matter, free of charge, if a disagreement remains, to the competent mediator registered on the list of mediators drawn up by the Commission d'évaluation et de contrôle de la médiation de la consommation pursuant to article L.615-1 of the French Consumer Code, namely :
The Professional Mediation Society
www.mediateur-consommation-smp.fr
74 rue de Clichy,
75009 Paris,
These conditions of distance selling are governed by French law. For all disputes or litigation, the competent court will be that of Paris.